Shipping Policy

Order Processing

Orders are processed according to the timeframe presented on the online platform where the transaction takes place. Processing time is separate from carrier transit time and may be affected by weekends or holidays.

Shipping Estimates

Available delivery options and estimated timeframes are shown during the applicable purchase process. Estimates are not guarantees and may be affected by carrier delays, weather, address issues, or other circumstances outside our reasonable control.

Tracking and Delivery

When tracking is available, details are provided through the contact information associated with the order. Customers are responsible for providing a complete and accurate delivery address.

Delivery Issues

If an order appears delayed, damaged, or missing, contact support promptly with the relevant order information. We will review the available details and assist with appropriate next steps.

Contact

For shipping questions, email contact@aureacommerce.blog.